FAQ's

SHIPPING & RETURNS

Free Shipping on orders over $100 in the U.S. 

Free Returns - We accept returns on direct orders within 60 days of purchase. No questions asked. We’ll pay all shipping on domestic returns and exchanges. We also offer a full one-year warranty on all products should you find a manufacturing defect. Email help@becobabycarrier.com to get started. Note: If you purchased your product from a retailer, you are subject to their return policy.


FAQ's

I am having trouble using my Beco Carrier - help!

Baby carriers can be intimidating right out of the box! We totally understand. Just know that no matter what, we’re here for you.
• Email us at help@becobabycarrier.com with any question you have
• Text us at 720-726-0298 for a more instant response
• For amazing community support and an awesome place for a quick fit check, join our Becommunity Facebook Group!

Can my baby face forward in your products?

Yes! The Beco Gemini and Beco 8 Carrier offer inward, forward facing, hip and back carry!

What is the biggest difference between Beco Carriers?

The Beco Gemini holds up to 35 lbs and doesn’t have any extra accessories that you could potentially lose ;) Easy peasy! The Beco 8 carries up to 45 lbs and is a bit more techy. It really comes with everything you’ll need - the swiss army knife of carriers we like to call it. The Beco Toddler is going to be what you transition to for your bigger kiddos. It's designed for babies from 20-60 lbs! We recommend waiting until your toddler is wearing a 2T pant size to start wearing them in the Toddler!

Are your products machine washable?

Of course! We always suggest spot cleaning first and then washing when you really need to. Wash on gentle and hang to dry!

Have a question you didn’t get answered?

Email us: help@becobabycarrier.com
Text us: 720-726-0298
Call us: 888-943-8232
Monday–Friday, 10am-4pm MST