FAQ and support

Have questions about your order, product, or babywearing in general? We've got you!

Shipping & returns

Shipping Costs

All orders are shipped out via Amazon and shipped via Expedited 2-day shipping.

Free returns

We accept returns on direct orders within 60 days of purchase. No questions asked. We’ll pay all shipping on domestic returns and exchanges.

We also offer a full one-year warranty on all products should you find a manufacturing defect.
Email help@becobabycarrier.com to get started.

Note: If you purchased your product from a retailer, you are subject to their return policy.

General

Help with your Beco carrier

Baby carriers can be intimidating right out of the box! We totally understand. Just know that no matter what, we’re here for you.

• Check out our Instructions Pages for photo & video support

Beco Gemini

Beco 8
Beco Toddler

• Email us at help@becobabycarrier.com with any questions you have.

Can I face my baby out in my Beco Carrier?

Yes! The Beco Gemini and Beco 8 Carrier offer inward, forward facing, hip, and back carry!

Please keep your baby's health and safety in mind when facing out and reference our carry instructions!

What is the difference between the carriers?

The Beco Gemini holds up to 35 lbs and doesn’t have any extra accessories that you could potentially lose ;) Easy peasy!

The Beco 8 carries up to 45 lbs and is a bit more techy. It really comes with everything you’ll need - the swiss army knife of carriers, we like to call it.

The Beco Toddler is going to be what you transition to for your bigger kiddos. It's designed for todders from 20-60 lbs! We recommend waiting until your toddler is wearing a 2T pant size to start wearing them in the Toddler!

You can also check out our comparison page for more info!

Are Beco Carriers machine washable?

Of course! We always suggest spot cleaning first and then washing when you really need to. Wash on gentle and hang to dry!

Do you have waist extenders for the carriers?

Yes, we do! The waist extender adds 12 inches or approx. 30 cm to the width of the waist. Please contact help@becobabycarrier.com if you need one!

Do you provide replacement parts?

Yes. Please contact help@becobabycarrier.com if you need one!

babywearing

 Is the Beco Baby Carrier Comfortable for Your Baby?

Yes, we’ve built a reputation for making carriers that are comfortable, stylish and safe for your little one. Our carriers are designed to ensure that your baby is ergonomically positioned to support the natural development of their hips and spine. They also feature breathable mesh fabrics that keep both you and your little one cooler in warm weather.

When Is It Safe to Move to a Back Carry Position in a Baby Carrier? 

Carrying a newborn in a baby carrier is an excellent way to keep your infant close and accessible for hugs and kisses. We highly recommend this form of carrying for small babies.

As soon as baby is able to hold and control his or her own head (usually around 6 months of age), you can begin to carry in a back-carry position. Our carriers include an adjustable base to accommodate your baby's growth.

Beco Baby Carriers - Comfort for All Parents?

Yes, Beco baby carriers are designed to be comfortable and ergonomic for parents of all sizes. They feature adjustable shoulder straps, a wide stance waistband, and contoured shoulder padding to provide maximum comfort during long periods of wear.

We also privide waist extenders for the carriers to the parents that need them.

Flying with Beco Baby Carrier

Whether you're jet-setting for business or pleasure, navigating air travel with your Beco baby carrier can make the entire experience easier and far more enjoyable.

You can use your Beco Carrier on an airplane. The Beco carriers have been certified for air travel and are considered safe to use on airplanes. It is always best to check the airline’s policy prior to booking tickets, just to make sure they will allow the carrier on board.

What is babywearing?

Babywearing is the practice of using a baby carrier or wrap to carry a baby close to the body while they are still young. It has long been used by many cultures and is gaining popularity in modern times due to its numerous health benefits. It allows parents to keep their babies calm, safe, and content for extended periods of time.

How long can a baby be in a Beco Carrier?

There is no limit as to how long you can wear your baby, as long as positioned ergonomically. It's basically limited by how long you want to go between diaper changes. Just go with what you and your baby are comfortable with.

Can you use a Beco Baby Carrier with a newborn?

Yes, you can use your Beco Gemini or 8 carrier for carrying your newborn.

The Beco 8 carrier comes with a removable infant insert that easily adjusts and our Beco Gemini has a convertible seat. Both carriers are designed to grow with your baby and have adjustable straps to provide the best fit possible. Additionally they both have a convenient built-in head and neck support system which helps to keep your newborn’s head secure and comfortable while in the carrier.

Can I wear a toddler in Beco Carrier?

Yes, you can safely wear a toddler in a Beco carrier. We even have a genius toddler carrier that is designed to fit bigger babies and beyond, weighing between 20 and 60 lbs, so it is suitable for most children up to the age of 4 or 5 years old. The ergonomic design of the carrier makes it comfortable for both the wearer and child and provides plenty of support while carrying your toddler around.

Is It Safe to Use a Baby Carrier When Pregnant?

Beco Baby Carriers can generally be used during pregnancy. However, you should always make sure that the carrier fits comfortably. Always consult your doctor or midwife before using the carrier if you are pregnant.

When Is It Safe To Carry a Baby in a facing forward position?

Carrying a newborn in a baby carrier is an excellent way to keep your infant close and accessible for hugs and kisses. We highly recommend carrying smaller babies on the front, facing IN only.
As soon as your baby is able to hold and control his or her own head (usually around 6 months of age), you can begin to carry them facing out for short periods of time.
When carrying your baby facing out, please ensure:

  • you do so for short periods of time, babies can get overstimulated quickly,
  • Your baby is fully awake when facing away from you,
  • That your baby’s legs are still in a spread squat position and not dangling down.

When your baby is able to fully sit up unsupported by themselves, you can also try out the back carry position.

How long after c section can you start using Beco Carrier?

Though every individual’s healing process is unique and the care given should be tailored to the individual, most medical professionals suggest waiting at least 6 weeks after a c-section before using any type of baby carrier. It is best to discuss with your healthcare provider what will work for your particular situation.

Safe and Cool Baby Wearing Tips in Hot Weather

Our Beco Gemini Cool carriers are designed with warmer weather in mind. Why miss out on all the adventures when our built-in mesh can provide ample ventilation for your baby’s comfort. Additionally, try wearing lightweight clothing, look for breathable fabrics for both you and baby, go light on the layers and keep an eye out for overheating. You might also want to plan your outings around cooler areas of the day.

Are Beco Carriers Good for Your Baby’s Hips?

Beco Carriers are ergonomic carriers and support the natural M-shape of the baby’s legs and hips when carried. The deep bucket seat ensures safety and optimal load distribution, while the adjustable knee-to-knee support prevents babies from sliding out or down inside a carrier. This makes our Beco carriers perfect for long walks with your child, as it will keep them comfortable without putting any extra strain on their hips or groin.

What is babywearing?

Babywearing is the practice of using a baby carrier or wrap to carry a baby close to the body while they are still young. It has long been used by many cultures and is gaining popularity in modern times due to its numerous health benefits. It allows parents to keep their babies calm, safe, and content for extended periods of time.

Can I breastfeed while carrying my baby in a Beco Carrier?

Yes, you can breastfeed while using the Beco carrier. The carrier is ergonomically designed to keep your baby in a comfortable and close-to-you position for breastfeeding. You might need to bring your baby a little lower to breast level for them to be able to latch on vertically. Loosening the waist belt and shoulder straps slightly should do the trick.

Are Beco carriers comfortable for All Parents?

Yes, Beco baby carriers are designed to be comfortable and ergonomic for parents of all sizes. All of our carriers feature adjustable shoulder straps, a wide stance waistband, and contoured shoulder padding to provide maximum comfort during long periods of carrying your baby.
We also provide waist extenders for the carriers to the parents that might need them.
Please reach out to help@becobabycarrier.com to request yours.

Flying with Beco Baby Carrier

Whether you're jet-setting for business or pleasure, navigating air travel with your Beco carrier can make the entire experience easier and far more enjoyable for both you and baby. Our Beco carriers have been certified for air travel and are considered safe to use on airplanes. It is always best to check the airline’s policy prior to booking tickets, just to make sure they will allow the carrier on board.

We'd love to help!